Service That Remembers, Even on a Full Room.
Guest history, table-side ordering and a kitchen that tells the floor the moment each course is ready — built for restaurants where every detail is part of the experience.
Elevate Your ServiceWhy Fine Dining Runs on Different Details
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Guests expect to be recognized, not asked the same questions twice
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The kitchen and the floor have to stay in sync, or the whole pace of the meal falls apart
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A special request noted at booking has to actually reach the table, not get lost between the host stand and the kitchen
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A high average check comes with correspondingly high expectations
Dinemetrics vs. Memory and Sticky Notes
Memory and Sticky Notes
- Guest history carried only in a server's memory
- Special requests passed along verbally, host stand to kitchen
- A regular treated like a first-time guest
- No record of what a guest ordered last time
- Reservation notes on a paper book or a sticky note
- Kitchen and floor finding out an item is ready by walking over
Dinemetrics
- Guest order and reservation history saved automatically, every visit
- Special requests attached to the booking itself, visible to the whole team
- A regular greeted with what they usually order
- Full order history one tap away for the team
- Reservations booked and tracked in one system
- Kitchen marks each course ready, and the floor is notified instantly
With Dinemetrics on the Floor, You Can:
- 01 See a guest's order and reservation history before they sit down
- 02 Take orders table-side, without a walk back to a terminal
- 03 Know the moment the kitchen marks a course ready, table by table
- 04 Track special requests attached to the booking, not a sticky note
What Remembering Guests Actually Earns
- Higher repeat visits — guests come back for a room that remembers them
- Fewer service missteps — special requests travel with the booking, not a server's memory
- A calmer pass — the kitchen and floor stay in sync, course by course
- Stronger guest relationships — your team knows who's dining with you before they say a word
Satisfaction rating, illustrative
Everything White-Glove Service Runs On
Guests, Remembered in Detail
01- Order and reservation history attached to every guest, visible before they sit down.
- Repeat visits show what they ordered and loved last time.
- Special requests attached to the booking, not a sticky note.
Table-Side, Not Terminal-Side
02- Take orders at the table without a walk back to a terminal.
- Works on a small tablet built for close, unobtrusive service.
Kitchen and Floor, In Sync
03- Kitchen marks each course ready the moment it's plated.
- Waiters notified instantly so nothing goes out before the last course is cleared.
Reservations Built for the Room
04- Bookings managed in the same system as your floor and kitchen.
- Special requests and notes attached directly to the reservation.
Multiple Kitchen Stations, One System
05- Run a monitor for the main kitchen, another for pastry or the pass — as many as your kitchen needs.
- Each course routes to exactly the station preparing it.
Reporting Without a Spreadsheet
06- Order and reservation trends tracked automatically, no manual reporting.
- See exactly which guests to reach out to personally, based on how long it's been.
Built for Every Occasion
The same attention to detail, whatever brought the table in tonight.
From Setup to Opening Night
Floor Plan and Menu Loaded
Table layout, menu and reservation settings go in with your team.
Guest Profiles Imported
Existing regulars and their order history carry over.
Staff Trained on the Floor Tools
Table-side ordering and kitchen notifications practiced before a live shift.
Repeat Visits Become Visible
You see exactly who your most loyal guests are.
Dinemetrics vs. a Generic POS
Details, Remembered
Not Built for Turning Tables Fast.
Built for Getting Every Detail Right.
Most POS systems optimize for speed. This one was built to help you remember the things that make a guest come back for their tenth visit.
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See guest history and table-side ordering in action before your next seating.
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