Answer every reservation call. Even the ones you'd miss.
An AI voice agent that picks up the phone, books the table, and writes it straight into Dinemetrics — day or night, in whatever language your guest is calling in.
Start Free Trial- Table for 4, 8:00 PM confirmed
- Window table requested
- Transcript & recording saved
Why restaurants put an AI agent on the phone line
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i
Phones ring loudest during service, exactly when nobody is free to answer them. Every unanswered call is a booking that goes to the restaurant next door.
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ii
Reservation requests don't stop when the front desk goes home. The agent answers at 11pm the same way it answers at lunch.
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iii
A rushed note scribbled during a rush is how party sizes and details get lost. Every call is booked, transcribed, and saved automatically.
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iv
Not every guest calling your restaurant speaks the same language as your host stand. The agent switches languages automatically, mid-call if it has to.
The old way of answering the phone doesn't scale past one call at a time
The Old Way
- Phone rings unanswered during the dinner rush
- Guests hang up and call the next restaurant on the list
- Reservations scribbled on paper or half-remembered
- No record of what was actually promised on the call
- Non-native speakers met with confusion or a hurried transfer
- After-hours calls go straight to voicemail, if anyone checks it
With Dinemetrics
- Every call answered instantly, day or night
- Reservations booked, changed, or cancelled straight into Dinemetrics
- Guest questions and FAQs answered on the spot
- Full transcript and recording saved for every call
- Agent speaks the guest's language automatically
- One customer record, whether they called, walked in, or booked online
What the agent actually does on the call
- 01 Bring your existing phone number by setting up call forwarding, or start fresh with a new number we provide.
- 02 Guests can book a new table, or change or cancel an existing reservation, entirely by voice.
- 03 Common questions get answered on the spot — hours, location, parking, dress code, and more.
- 04 Every booking is written straight into Dinemetrics, with no separate reservation book to check.
What changes once the AI agent picks up
- Fewer missed calls. every call gets answered, even mid-rush or after close.
- Faster bookings. a table gets confirmed in about as long as it takes to say the party size.
- One customer record. callers are matched to the same guest profile as your online orders and walk-ins.
- A paper trail for every call. transcripts and recordings settle disputes and catch details a rushed note would miss.
Calls answered during peak service, illustrative
Everything the agent handles, in one place
Book, change, or cancel — all by phone
01- Full booking control. guests can reserve a new table, adjust the time or party size, or cancel, entirely through the call.
- Linked to your live floor. every booking goes straight into the same Dinemetrics reservation system your team already runs.
- FAQs handled too. hours, parking, and other common questions get answered without pulling your staff off the floor.
Your number, or a new one
02- Keep your existing number. forward it to the number we provide and the agent takes it from there.
- Or start fresh. get a new number set up for reservations in minutes.
Speaks your guests' language
03- Multiple languages. the agent switches to match whoever is calling.
- Set the tone. choose how formal or casual it sounds on the phone.
Rules you set
04- Do's and don'ts. tell the agent exactly what it should and shouldn't offer or say.
- Language and tone, your call. match the agent's voice to how your restaurant actually talks to guests.
Every call, on record
05- Full transcripts. read exactly what was said on any call, any time.
- Call recordings. listen back to verify a booking or resolve a dispute.
One single source of truth
06- Unified customer database. callers are matched to the same guest records as your online orders and walk-ins, not a separate spreadsheet.
- No double entry. your team never re-types a phone booking into another system.
Built to handle every kind of call
One agent, five kinds of requests, zero missed calls.
From ringing phone to booked table
Agent Answers Instantly
No hold music, no voicemail — every call is picked up in real time, any hour.
Request Gets Handled
Books, changes, or cancels a reservation, or answers a question, in the guest's own language.
Reservation Lands In Dinemetrics
The booking appears on your live floor plan alongside walk-ins and online reservations.
Review The Call
Pull up the transcript or recording to check exactly what was said and promised.
How it compares to answering the phone yourself
AI Reservation Agent
Every Call Answered.
Every Table Booked.
It runs quietly in the background, so a busy phone line never costs you a reservation again.
Stop Losing Bookings To A Busy Line.
Set up your AI reservation agent in minutes — bring your number or get a new one.
Start Free Trial